Ground Handling RMS & RTC

Airport Ground Ops,
Optimized End-to-End

A differentiated RMS (Resource Management System) and RTC (Real Time Control), purpose-built for ground handling operations — unifying demand planning, shift design, rostering, staff management, task scheduling, and HRMS into one intelligent platform.

6+Modules
AI / OREngine
LiveFlight Data
RTCReal-Time Control
TurnIQ Dashboard — App Management, Roster Plan, Cost Cutting
Product

Built for Operational Reality

Every screen is designed around how ground handlers actually work — from the ops center to the ramp.

Demand & Gantt
Engagement Rules
Shift Configuration

Flight-Synchronized Demand Planning

Visual Gantt chart showing turnaround demand across all service types — synchronized live with global flight schedule feeds. Know exactly where peak pressure lands, hours in advance.

  • Real-time flight data integration (OAG, SITA, iOPS)
  • Multi-service demand bars: BBT, BMT, CLC, CLN, CLS
  • Clickable flights for per-service breakdown and tooltip
  • Day-of-week toggle for weekly pattern comparison
  • Configurable demand estimation rules per airline & aircraft
  • Download demand reports in one click
TurnIQ — Demand Estimation & Workforce Optimization
Demand Planning Gantt View

Manpower Engagement Rules Engine

Define exactly how many staff each service requires — by department, airline, aircraft type, sector, and turnaround type. Fully configurable via UI, no code needed.

  • Multi-dimensional rule matrix: dept × service × skill × airline × AC type
  • Separate rules for DOM and INT sectors
  • Arrival vs Through turnaround differentiation
  • Start/End time offsets relative to aircraft events
  • Add, edit, duplicate rules with a single click
  • 23+ pages of rules — paginated and filterable
Manpower Engagement Rules — ES_AMD
Manpower Engagement Rules

Shift Configuration & Policy Engine

Design compliant, fair shifts with precision. Configure time restrictions, hour limits, rest gaps, and work patterns — no spreadsheets needed.

  • Shift start and end blackout period configuration
  • Daily regular hours: 8h / 9h / 10h / 11h / 12h options
  • Weekly max hours, min rest between consecutive shifts
  • Min/Max days ON and OFF configuration
  • Briefing and de-briefing time allocation
  • Consecutive day off patterns and cyclic schedule support
Shift Configuration — 22_04
Shift Configuration
Platform

One Platform. Full Planning Lifecycle.

From strategic demand plans to real-time task execution — no handoff gaps across the entire ground operations stack.

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Demand Planning

Flight-synchronized manpower demand estimation across all service types with Gantt-based visibility and peak load analysis.

Demand Estimation
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Shift Design

Configure shift policies, start/end restrictions, hour limits, rest gaps, briefing windows, and cyclic work patterns — all via UI.

Shift Configuration
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Workforce Rostering

Cyclic and non-cyclic roster generation using deep AI & OR optimization — fair, compliant, and operationally feasible at scale.

Roster Optimization
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Staff Management

Manpower engagement rules by department, service, IATA code, aircraft type, sector, and load type — configurable without code.

Engagement Rules
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Task Scheduling

Real-time assignment of ground staff and GSE to flights — with downranking, cross-utilization, and preferential bidding built in.

Real-Time Ops
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HRMS Integration

Employee master data, contract types, leave management, and preferential bidding wired directly into planning and scheduling.

People & HR
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Differentiators

Why Choose TurnIQ

A differentiated RMS, purpose-built for ground handling operations — not adapted from a generic workforce tool.

01

Unified Platform

One system covers WFO + GSE — Strategic → Tactical → Operational → Real-Time. No handoff gaps.

02

Peak Demand Flattening

Shift movable tasks into non-peak windows to cut peak manpower and GSE needs.

03

Downranking & Cross Utilization

Primary roles perform secondary services in idle time. Loaders work as cleaners and vice versa.

04

Cyclic Roster Generation

Rotate employees through shift patterns — week days, then week nights — fair, compliant, predictable.

05

AI & OR Engine

Deep mathematical optimization at the core — not rule-based spreadsheets. Built by OR PhDs and data scientists.

06

Integrated Shift Planning

Shifts and patterns generated in an integrated way to precisely meet demand requirements.

07

Preferential Bidding System

Ground staff submit shift & roster preferences. System maximizes satisfaction while ensuring operational feasibility.

Configurability

Off-the-Shelf. Fully Configurable.

TurnIQ ships as a complete, production-ready platform that adapts to your airport, airline mix, and union agreements — without custom development.

Airport-Specific Rules

Configure engagement rules per station with airport-specific airline and aircraft combinations. Manage ES_AMD, DEL, BOM and more independently.

Shift Templates Library

Duplicate and modify shift configurations across stations instantly. Template-driven design with version history and audit timestamps.

Custom Service Types

Define your own service categories, skill hierarchies, and cross-utilization rules to match your operational structure exactly.

Real-Time Flight Integration

Connect to any flight schedule source — OAG, SITA, ACARS, iOPS — via configurable adapters. No hardcoded dependencies.

Configure, Not Code

Every operational parameter is manageable via TurnIQ's admin UI — no vendor dependency for rule changes, no IT tickets for configuration updates.

Multi-Station Multi-Airline Multi-AC Type Multi-Department Union Rule Compliant Labor Agreement Ready DOM + INT Sectors PAX + Cargo Load Types ARRIVAL + THROUGH Cyclic + Non-Cyclic Rosters GSE + Manpower Unified Real-Time API Ready Preferential Bidding Downranking & Cross-Utilization
Integrations

Connects to Your Ecosystem

TurnIQ integrates with global aviation data standards and enterprise systems out of the box.

OAG

Global flight schedule data

SITA

Airport IT & messaging infrastructure

ACARS

Aircraft communications addressing

iOPS

Integrated airport operations

SAP HRMS

Enterprise HR & payroll data

REST API

Open integration for any system

Power BI

Analytics & reporting dashboards

Mobile Apps

iOS & Android staff access

SSO / LDAP

Enterprise identity & access

Ready to Optimize Your
Ground Operations?

See TurnIQ in action with a live demo tailored to your station, airline mix, and operational constraints.